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TRAFFIC AND TRANSPORTATION|ASIA|

Bus Ticket Checking in Thailand

Background
Thailand bus system is developing at an impressively high rate. In order to be more fit to this modern world, the transit company adopts new technology and device in ticket checking and access control.
 
Challenges
  • Traditional manual way to check tickets is slow, inefficient and of high labor cost. Neither administrators nor passengers can find any satisfaction from this process.
  • Physical checking is hard to identify fake tickets, which may cause losses to the company.
  • There is not a system to record and analyze ticketing data.
 
Solution
Chainway customizes C4000 based on Thailand bus company’s needs. More functions are added in the C4000 such as PSAM, and the appearance becomes even more ergonomic. This special PDA is applied in ticket checking. The PDA will inform the inspector if the ticket is valid or not via a voice or text prompt. Ticketing data will be automatically sent to the ticket management system through Wi-Fi.
 
Effects
  • Chainway PDA helps the Thailand bus company to realize an intelligent ticket checking system. Operational efficiency is raised.
  • Shortened ticket checking time improves passengers' satisfaction and enhances the company image.
  • The traffic flow is more fluent. Less workforce is needed to maintain the passengers order. Operational costs reduce. More revenues will be brought to the company.
  • The bus company can plan more passengers-driven policies to stay competitive.
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