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Ambulance Management Solution with RFID Technology

Background
Healthcare is the most stressful industry in the world. Most of the time hospital staff has to deal with time pressure situation where every minute is important for saving critical patients. In this stressful working environment, any mistake in medication or miss identification of medical equipment could be fatal for a patient. Understanding the great responsibility, a Brazilian hospital realized the need for a solution which could release the stress by ensuring the extreme accuracy in a most critical situation such as patient transfer through ambulance. In this case study, we will discuss how RFID is the most efficient technology for dealing with this situation.

Challenges
  1. Hospital had a number of ambulances and each one carried the patients multiple time in a day. The ambulance equipped with medical apparatus and medicines. Manual inventory management of these items was quite difficult for hospital management.
  2. The medical operation has a set of procedure which was needed to be followed to avoid any error but manual operation made it time-consuming and prone to errors.
  3. In case of an emergency, information about a critical patient in an ambulance could not be shared real-time. Which is why hospital staff could not be well prepared for the best assistance.
  4. Hospital management could not track and assist the ambulance with a better route.

Solution
After understood the issues face by Brazilian hospital, Chainway suggested a solution which could provide the kind of visibility ever wished by the hospital management. Chainway deployed an RFID based automatic identification technology with C5000 data terminal.  This device was implemented to track the inventory in ambulances. Thus, it ensured patient safety by improving the operational efficiency of hospital staff. An ambulance assistant equipped with a mobile computer could scan all the medical equipment and medicines in the ambulance and shared the data in real-time with the hospital database. The process took a few seconds. On the other side, hospital management could ensure the stock of necessary equipment in the ambulance. In this way, management could prepare in advance to avoid the search for life-saving equipment in a stress situation. Management could also be aware of ambulance position with GPS alert in mobile computing. With a wireless facility in the mobile device, management could monitor the patient’s condition and direct the assistant to take necessary procedures in the ambulance.

Effects
The transformation of the manual process into automatic inventory management has benefited in many ways. The time consumption for stock maintenance has drastically reduced. Instead of spending hours, now inventory in ambulances could be tracked within seconds. The RFID system has not only reduced the misuse of medical assets but also helps in saving the life of critical patients. Real-time data sharing has improved the efficiency of management at ambulance level. On the other side, hospital staff knows the patient condition in advance so they can prepare in advance.
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