Drive Flipkart’s Profits with Improved Warehouse Efficiency

Background
Flipkart, India’s biggest e-commerce company by far, started out in 2007 as an online book distributor but has ever since successfully expanded its range of merchandise to include home appliances, digital products, apparel, household products, and more. Headquartered in Bangalore, the biggest city in India, the company was valuated in May 2015 at $15 billion.
As commodity circulation increases, the challenges in its distribution process become more complex, cumbersome even, resulting in higher labor costs and an increased error rate. To contain operational costs and boost efficiency, Flipkart partnered with Chainway Information Technology Co., Ltd by introducing its high-performance C4000 mobile computers. Chainway is committed to raising customers’ management efficiency and elevating their comprehensive strength and adaptability to maintain their competitive edge in today’s globalized marketplace.
 
Challenges

• Increased number of commodities in flow makes manual order picking and sorting laborious, time-consuming and error-prone.

• As the supply and distribution channels expand, overall administration becomes more difficult.

• Flipkart cannot track the movement of goods so that delivery time is not controllable and delays often happen. Additionally, emergencies cannot be informed and dealt with in a timely manner.

• The online shoppers have no access to real-time tracking information, which probably leads to less satisfied shopping experience.

• Without reliable indicators for performance assessment, it is impossible to establish an effective incentive mechanism, which is inconvenient for personnel management.

 
Solution
After each commodity is matched with a unique barcode, Chainway C4000 handheld terminals can realize efficient goods identification and picking, intelligent management of order sorting and goods distribution, real-time goods monitoring and tracking. What’s more, for each order, key information like time and implementer throughout the whole process from order sorting to distribution to goods receipt can be transmitted to the information management platform via wireless networks. The administrators can check real-time information about goods flows between suppliers and distributors nationwide and then adjust the allocation of commodities accordingly.
 
Effects

• It promoted the visibility of Flipkart's operational procedures. Additionally, it saved costs and enhanced operating efficiency.

• It realized intelligent delivery and receipt. By eliminating manual operations, it made order picking and sorting more intelligent, prompting the correct parcel sorting rate up to 99%.

• It achieved interconnection between national logistics centers, facilitated the unified management of the network, improved the allocation speed between warehouses, and optimized resource allocation;

• It enabled real-time logistics tracking and standardized workflows;

• It established a more sound distribution network; comprehensively enhanced corporate image, service level and customer satisfaction.
   

PDA Configuration
P/N: C4000
Functions: 1D/2D, Wi-Fi, camera