LOGISTICS|ASIA|

Logistics Management for a Large E-commerce Platform

Background
Souq is the largest e-commerce site in the Arab world. Thousands of buyers & sellers buy and sell electronics, fashion, clothing, watches, books, grocery and more. To enhance customer satisfaction, Souq will need more accurate and in-time delivery.
 
Challenges
  1. Souq sells over 8.4 million products in 31 categories. It offers integrated delivery methods. The efficiency of shipping and delivery directly affects customer loyalty and the corporate image.
  2. Buyers and sellers are from different parts of the Arab world. Souq’s logistics network need to be comprehensive.
  3. Inaccurate inventory data leads to inefficient warehouse management and inaccurate marketing strategies.
 
Solution
Chainway C4000 handheld barcode scanner is deployed in inbound and outbound. It is integrated with an advanced barcode scanner which delivers fast and accurate scanning results.
In inbound, warehouse workers scan orders’ barcodes to update the inventory level. If an order needs to be repacked, relabel the new parcel and record this change via C4050.
In outbound, with accurate inventory data including stock level and location, workers can pull the right product from the right slot.
 
Effects
  1. Data can be transferred to a central database wirelessly (3G, Wi-Fi). Retailers have real-time access to inventory data.
  2. Warehouse operational efficiency and accuracy has been greatly increased.
  3. These handheld barcode scanner ensure the speed of shipping and delivery. Customers loyalty is enhanced. 
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