Chainway C6000 Helps Cainiao Manage Its Logistics Network

Background
The e-commerce business in China has been booming in the last decade and it will definitely continue to prosper. This is accompanied by the prosperity of logistics companies. With tens of thousands of packages moving in and moving out every day, these logistics companies often feel powerless, especially during online shopping discount seasons. Manual operations during put-away, sorting, picking, packing, inventory and delivery usually lead to high error rates, low efficiency, and high operation cost. How to overcome these problems has been the top priority for Cainiao (www.cainiao.com), a famous logistics company in China.
 
Challenges

• There are a large number of packages moving in and out of the warehouse every day. The traditional manual process is not only inefficient but also prone to errors.

• All information about express is written and transcribed by humans, so that error happens from time to time. Meanwhile, paper records are difficult to save and it is extremely troublesome to find an exact record.

• When the customer comes to pick up his/her package, it takes time to find the record and match it. This decreases customer satisfaction.

• It is very difficult to track and trace every piece of the package, which may result in package lost. This causes economic losses and damages brand image.

 
Solution
Chainway comes up with a complete solution to help solve these problems. When courier comes to collect the things to be posted, he/she will paste a unique barcode on the package and enter needed information on Chainway C6000 handheld computer. The record will be synced to the backend server. When the package arrives at the transshipment center, the operator there will use C6000 to scan the barcode again to automatically check the package details, and at the same time sync records to the backend server. The whole process becomes more automated, efficient and effective with Chainway portable handheld C6000.
 
Effects

• Automatic data capture and information retrieval make all these logistics operations accurate and efficient.

• Each package can be tracked and traced in real time now. Emergencies like package lost or delivery mistake can be found and handled as soon as possible.

• During peak seasons, Chainway handheld computers are definitely liberators who release logistics workers from cumbersome, tiresome manual operations. This automatic logistics solution alleviates the pressure of both the working staff and management team.

• C6000 handheld computers shorten delivery time greatly, which helps increase customer satisfaction and promote brand image.

 
PDA Configuration
P/N: C6000
Functions: 2D, 4G, WIFI, Bluetooth